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PITSER GARRISON CIVIC CENTER
FREQUENTLY ASKED QUESTIONS
Questions
- Where is the Civic
Center located?
The Lufkin Civic Center is located at 601 North Second Street,
just two blocks north of downtown Lufkin.
Back to Top
- What are your hours?
Regular Office hours are 8:00 a.m. – 5 p.m. Monday through Friday.
- Can you allow Alcohol at a
Quinceanera?
No alcohol is allowed at any event that is being held 'in honor
of a minor'.
- What does the Civic Center
provide for Events?
The Lufkin Civic Center provides the following at no extra
charge:
- Pre-Set Up per Customer’s specifications
- Rectangular style tables
- Cushioned Chairs
- Telescoping Bleachers
- Full Stage
- Stage Lighting & Incandescent Lighting
- Independent Sound System (includes Lapel
Mike, Podium w/Mike, Stand-Up Mikes)
- Two Advertising Marquees
- Ample parking, including seven handicap
parking areas
- Skirting for Head Tables & Gift Tables
(customer supplies tablecloths of their choice for all
tables used).
- For those using the Kitchen, full dinner
setting
- Lobby for Reception or Registration area
at no extra charge
- Full Concessions
- Wireless Internet availability
- Two dressing rooms, each equipped with
shower and private restroom Back to Top
- What is the customer responsible
for cleaning?
The customer is responsible for cleaning up all decorations
(i.e. balloons, and other miscellaneous décor), tablecloths, and
trash their Event has generated. If they use the kitchen, the
Caterer is responsible for cleaning the kitchen and leaving it
in the same condition as they found it. The Customer is
responsible for insuring the caterer has left the kitchen clean
as described.
- Are customers allowed to run the
Concessions?
No, the Civic Center Staff is exclusively responsible for operating the Concessions
area.
- What is the early move
in rate?
The “Early Move-In” rate is half the price of one day’s rental
of the “Building Use Fee”. The hours for “Early Move-In” are 8
am – 5 pm, unless other specific arrangements have been approved
by the Director, prior to the date of the Event. Back to
Top
- Can the customer supply their own
Security?
No, Security is scheduled exclusively through the Lufkin Police
Department. All Security is coordinated through the Civic
Center, and is part of the customer’s Contract.
- Is there a catering
fee and who is responsible for paying the fee?
When the kitchen is used, there is a 10% Catering Fee. The
Caterer is responsible for paying the fee; however, the Event
Coordinator is responsible for insuring the fee is paid.
- Do you supply coffee
or ice?
The customer is responsible for supplying their own coffee for
their Event; however, depending upon our supply and
availability, we are very happy to assist in supplying the ice
in-house.
- Is a Deposit
required; and if so, is it refundable?
A $200 Deposit is required to reserve a date for an Event. The
deposit secures the customer’s reservation, and is refundable if
all the conditions of the customer’s Contract are met. The
Deposit is due 10 days following the date the reservation is
made. Back to Top
- What is the ceiling height?
The height is 20
feet from floor to ceiling.
- What days of the week
do you allow to be reserved?
The Civic Center is open for reservations seven days a week,
with the exception of specific dates that are recognized by the
City of Lufkin as City holidays. Please refer to our website
calendar page for information regarding unavailable dates.
- Do you have credit
card connection availability?
The Civic Center has accessibility for credit card connection;
however it is the responsibility of the Event Coordinator to
make the proper arrangements with the local phone company prior
to their Event. Back to Top
- Do we have to have
liability insurance?
The Civic Center provides its own property insurance; however,
there may be times when more is needed depending upon varying
risk and safety factors. This decision for the customer to
provide insurance will be at the discretion
of the Civic Center Director; and will be the responsibility of
the Event Coordinator to provide.
- How many people will
the Civic Center hold?
Capacity is dependant upon which rooms are rented, and to what
style is used. For more information, please see the Fee
Structure page on our website.
- What type of tables
do you offer for set-ups?
Capacity is dependant upon which rooms are rented, and to what
style is used. For more information for seating arrangements and
room capacity, please see the Rate Schedule page on our website. Back to Top
- Does the Civic Center provide
round tables?
No, the Civic Center only provides rectangular style tables, at
no extra charge; however, customers can get round tables at any
rental business in the area. Note: When renting round tables,
due to liability issues, the Civic Center staff will not be able
to assist in setting-up or moving other business’ tables. It is
the responsibility of the Event Coordinator to provide their own
people to set up and move tables accordingly. If requested by
the customer, most rental companies will provide set-up service
at a minimal cost.
- Are there
dressing rooms?
Yes, the Civic Center has two Dressing Rooms. Both are complete
with a shower/dressing room area, and a separate restroom area
adjacent to the dressing room. Back to Top
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