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Pay your utility bills online - click on the graphic to log in

 

Pay traffic citations online - click on the graphic to login

 

 

 

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ABOUT SSL CERTIFICATES
In order to use the online utility billing function, you will need your utility account number and a PIN number that you can request from the Utility Billing Department.  PIN numbers will not  be issued on weekends.  Click here for a form to request your PIN which will be emailed to you.  Click here to login to the system once you have received your PIN.   Please notify utilityinfo@cityoflufkin.com if you have any suggestions or comments about this service. Citizens can view comprehensive, up-to-date account information, billing history, and service and consumption summaries. 
System Features

Payment history — View customer payment history, including pending payments. 

Electronic bill presentment and payment — Enable customers to pay bills online with a major credit card. 

Customer account information — View customer account information, including account status and balance, last bill sent, and last payment received. 

Consumption summary information — Display consumption summary information for each meter, including last reading, average daily usage, and period usage. 

Consumption summary graphs — Generate customer consumption graphs by period for the last three years. 

Customer billing history — View customer billing history, including bill date, due date, balance forward, current charges, and total billed amount. 

Customer service summary — View customer service summary information, including the service status, the start and stop dates, and the average charge based on the previous 12 months. 

Service summary graphs — Display in graph format the last 12 billing amounts. 

Customer billing statement — View a customer billing statement that provides a detailed reading and charges for a specific bill. 

  After you have read the following instructions, click here to go to the online courts payment screen.  To pay traffic citations online, choose one of the options from the drop down menu.  Once you select your option, you will get a login box to put the required information.  Please notify courtinfo@cityoflufkin.com if you have any suggestions or comments about this service.  This is a secure site and no one will be able to read your information other than authorized City of Lufkin Personnel.  You can view citations by category. Categories include citations payable online, open payment plans, and open citations not payable online.  You may pay citations one at a time or pay multiple citations with one payment. Payments can be made through secure Internet credit card payment services.

Payment confirmation — Payee will be notified instantly when payment is approved.

Having Trouble Logging in?  Click here for HELP!