LUFKIN FIRE DEPARTMENT FAQS
Fire Engines are dispatched in addition to an ambulance on critical EMS calls in the city to increase the manpower available at the scene and to minimize the response time to an emergency. Fire engines are also dispatched to motor vehicle accidents to assist with possible extrication and mitigate fuel/oil spills from vehicles involved in the accidents. Rescue is dispatched to Motor Vehicle Collisions requiring extrication.
Fire reports may be obtained from the Fire Administration Building at 111 S. Third St, Lufkin, Tx 75901 (936-633-0376) Monday thru Friday 8:00 AM - 5:00 PM.
Medical reports for services provided by a Fire Department ambulance are available at the EMS Billing in City Hall 936-633-0222 Monday thru Friday 8:00AM - 5:00PM. Only the actual patient, their legal representative or authorized relative, with proper ID, may obtain these records.
To make a complaint concerning 9-1-1 service contact the Lufkin Police Department at 936-633-0360.
Call the Division of Life Safety (Fire Marshal) at 936-633-0307
A multi-purpose fire extinguisher is best for the home. Look for the rating to be at least 2A:10B:C on the label. This extinguisher can be used on any type of fire commonly found in the home. It will often be labeled A-B-C.
Media requests and information regarding major fire/emergency medical service incidents may be obtained from the Public Information Officer at 936-633-0307.
All commercial occupancies within the city are subject to inspection by the Lufkin Fire Department. Inspections are initiated in a variety of ways: by request, citizen complaint, application for certain licenses/permits, and by routine inspection activity. To request an inspection or register a complaint regarding a fire hazard, call 936-633-0307.
Yes. Stop by at any fire station day or night and we will be glad to check vital signs including blood pressure.
For compliments or complaints concerning the Fire Department or Emergency Medical Services, contact Fire Administration, 936-633-0376, Monday through Friday, between 8:00 AM and 5:00 PM. Complaints shall be in writing and signed by complainant per Texas Government Code Sec. 614.022. Complaint form is located in Fire Administration lobby and available HERE. Completed form shall be faxed to 936-633-0368, or mailed to 111 South Third Street Lufkin Texas 75901 C/O Fire Chief.