Compliment & Complaint Receiving Procedures
Personnel complaints consist of any allegation of misconduct or improper job performance against any department employee that, if true, would constitute a violation of department policy, federal, state of local law. Employee conduct may come under review and be handled informally by a direct supervisor or following a written complaint by a private individual. Although written complaints are preferred, a complaint may also be filed verbally either in person at 300 E. Shepherd Ave. in Lufkin or by telephoning the Department at 936-633-0356 and will be accepted by any supervisor.
You may also email compliments and complaints to firstname.lastname@example.org.