Sewer Collection FAQs
"Rehab" means we repair or replace sewer lines as needed.
If you think it is the City's problem, call us before calling a plumber.
No. Please consult the yellow pages of your phone directory.
Most of the time, it is accumulated grease and roots.
Repair and Rehab is an ongoing, lengthy, and complicated process.
We will run a special camera through the lines that will give visual information on the condition of the lines.
It means a smoke test is being performed to determine if there is any infiltration in a sewer line.
Wastewater contains naturally occurring gases and some odor is unavoidable. Every effort is made to keep these odors contained as much as possible.
Any customer problems are referred to our Purchasing Manager, David Cochran.
A clean out is a raised stack coming from the top of a sewer service or lateral that has a retractable cap. It is at ground level and provides entrance into the direction of gravity flow for cleaning.
The clean out should be near the junction of the building drain and the building sewer.